Last updated: September 2026
This Privacy Policy explains how SmartHal ("we", "us") collects, uses, and protects your information when you use our website and services. By using our Services, you agree to the practices described here.
We collect information you provide directly to us, including your name, phone number, email address, business details, and any content or images you share with us (typically via WhatsApp) to build your website. We may also collect basic technical information such as browser type and pages visited, through standard website analytics.
We use the information you provide to deliver the website or service you've ordered, communicate with you about your project, process payments, and provide customer support. We do not use your business content or photos for any purpose other than building and, unless you request otherwise, showcasing your completed project in our portfolio.
All payments are processed securely through Razorpay, a licensed third-party payment gateway. We do not store your card, UPI, or bank details on our own systems — this information is handled directly by Razorpay in accordance with their own privacy and security policies.
Most of our communication with you happens over WhatsApp. Messages exchanged with us are subject to WhatsApp's own privacy policy and encryption practices. We use this channel only to discuss your project, delivery updates, and support — not for unrelated marketing without your consent.
We do not sell your personal information to third parties. We may share information with trusted service providers (such as hosting providers or Razorpay) strictly to the extent necessary to deliver our Services, or where required by law.
We take reasonable measures to protect the information you share with us. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Our website may use basic cookies or analytics tools to understand how visitors use our site, so we can improve it. This data is used in aggregate and is not used to personally identify you.
You may request access to, correction of, or deletion of the personal information we hold about you at any time by contacting us on WhatsApp or email. We will respond to reasonable requests within a reasonable timeframe.
Our Services are intended for business owners and individuals aged 18 and above. We do not knowingly collect information from minors.
We may update this Privacy Policy from time to time. Continued use of our Services after changes are posted constitutes acceptance of the updated policy.
For any questions about this Privacy Policy or your data, contact us at hello@smarthal.in or on WhatsApp at +91 91793 87977.